
REFUND AND RETURNS POLICY
INTRODUCTION
At BESTINSURE, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a clear and straightforward return and refund policy to ensure a smooth process for you.
RETURNS POLICY
You have 30 days from the date of purchase to return items for a full refund or exchange, as long as they meet the following criteria:
- Condition of Goods: Items must be in new, unused, and resellable condition, with all original packaging, labels, and receipts.
- Exclusions: Certain items, such as customized products or special orders, may not be eligible for return. Please refer to product descriptions for more details.
- Return Process: To initiate a return, please contact our customer service team at info@bestinsure.click. Once we receive your request, we will provide instructions on how to return the product.
REFUNDS POLICY
Refunds will be issued to the original payment method once the returned product is received and inspected. Please allow up to 10 business days for the refund to be processed. We will notify you via email once the refund has been completed.
- Partial Refunds: If the returned items are damaged, missing parts, or not in resellable condition, we may issue a partial refund.
- Shipping Fees: Shipping fees are non-refundable unless the return is due to a defective or incorrect item sent by us.
EXCHANGES
If you would prefer to exchange an item, please follow the same return process. Once the returned item is received, we will ship the replacement product to you.
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective product, please contact us immediately. We will arrange for a return, exchange, or refund based on your preference.
HOW TO CONTACT US
If you have any questions or need assistance with a return or refund, please reach out to us at:
BESTINSURE
90 Lick Creek Ln
Boston, Kentucky
Phone: (502) 833-3093
Email: info@bestinsure.click
Website: www.bestinsure.click
LAST REVISED: DECEMBER 7, 2024